Online reputation · automated

Your online reputation, handled for you.

Every new Google review gets a reply written for you, checked by AI and ready to publish in one click. You stay in control, the system does the work, 7 days a week, in the customer's language.

  • Replies within 24 h
  • EN · FR · ES · AR and more
  • One-click approval
  • No commitment
reputation.plenixia.com

Average rating

4,7/5

Response rate

100%

AI check ✓ · ready to publish

Sofia R.

Lovely welcome and a spotless room, we'll be back!

Thank you so much, Sofia! We're delighted you enjoyed the welcome and the room. We look forward to seeing you again soon. The Casa Lumière team
Approve and publish

Plugged into the profile your customers actually read

GoogleBookingTripAdvisorFacebook

Google Business Profile today. Booking, TripAdvisor and Facebook are on the way.

Why it matters

Your reviews decide for you.

Most customers read reviews before booking or calling. An unanswered review is a customer going to a competitor, and replying by hand, every day, in every language, nobody has the time.

01

You're judged before you're known

Your rating and replies are the first thing a future customer sees. A business that replies earns trust.

02

Replying takes forever

A thoughtful, personal reply in the right language for every review: hours every week you don't spend on your business.

03

A badly handled bad review hurts

Sensitive reviews need tact. Without a method they go unanswered or get the wrong reply, in public.

How it works

From new review to published reply, without lifting a finger.

You approve, the system does the rest. Nothing is published without your OK.

  1. 01

    Detection

    A new review on Google? It's picked up automatically.

  2. 02

    AI drafting

    A personal reply is written in the review's language, in your brand's tone.

  3. 03

    Quality check

    A second AI agent checks every reply: language, tone, accuracy, compliance.

  4. 04

    One-click approval

    Approve from your dashboard or from the email you get: the reply goes live on Google.

The platform

A clear dashboard. One decision per click.

All your replies wait in one place, already written and sorted. The safest carry a green badge and show first.

Built-in quality check

AI checks every reply. The « OK » ones come first for instant approval.

Analysis & recommendations

What people love, what bothers them and what to fix first, from your real reviews.

Natively multilingual

English, French, Spanish, Catalan, Arabic… every customer gets a reply in their language.

Sensitive reviews flagged

Low ratings and delicate topics are isolated and never go out without your eyes on them.

Autopilot, if you want it

Optional: verified 4-5★ reviews go out on their own. Sensitive cases always stay with you.

An assistant that knows your reviews

On the 360 plan, Laura answers your questions by chat or voice: urgent items, trends, what to reply.

Getting started

Live today, in 3 steps.

  1. 1

    Create your account

    Business name, the tone of your replies, your plan. 5 minutes.

  2. 2

    Add Plenixia to your Google profile

    Google's official method for agencies: you remain the owner.

  3. 3

    Approve your first replies

    We import your history and new reviews arrive ready to publish.

Deployed on a real history

4★ hotel, Casablanca

Rolled out across every existing review, then on autopilot for new ones.

779

reviews imported and organised

<24 h

target reply time

4

languages handled

1 click

to approve and publish

Pricing

Simple pricing. Zero setup fees.

14-day free trial on every plan. Switch plans anytime.

To get started

Essentiel

149€/ month excl. VAT

14-day free trial

  • AI replies to your Google reviews
  • One-click approval and publishing
  • Automatic detection of new reviews
  • Dashboard, rating and history
  • 1 location
Start the trial

Most popular

Pro

249€/ month excl. VAT

14-day free trial

  • Everything in Essentiel, plus:
  • AI quality check on every reply
  • Analysis and recommendations from your reviews
  • Sensitive review alerts (1-2★)
  • Auto-publish verified positive reviews (optional)
Start the trial

Multi-location & assistant

360

449€/ month excl. VAT

14-day free trial

  • Everything in Pro, plus:
  • AI reputation assistant (chat and voice)
  • Up to 5 locations
  • Advanced multilingual replies
  • Dedicated account manager
Start the trial

Prices excl. VAT. VAT applied by country. €0 setup · no commitment · cancel in one click.

FAQ

Everything you're wondering.

No. Nothing is published without your approval. If you want, you can turn on auto-publishing for positive reviews verified by the AI check only; sensitive reviews always stay under your control.

Take back control of your reputation.

Create your account in 5 minutes. 14 days to see, on your own reviews, what the platform does for you.